Live from the Web!
Educator, trainer and consultant Lisa Arnold shows you how to get the most from your spa and salon management software.

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The Front Desk: Your Growth Center

Monday, April 5, 2010
Noon to 1 p.m., Eastern time

You already know how important the reception area is when it comes to first impressions and even impulse sales, but did you know you can track the performance of your front desk and improve income, retention and growth? Find out how in this informative class.

Recruiting the RIGHT Way

Monday, May 10, 2010
Noon to 1 p.m., Eastern time

Recruiting is a strategy just like inventory management and your service mix. However, because we are in a personal care business, knowing how to determine staff needs and hire well is critical to your success. Productive recruiting is a year-round process.

Marketing Madness: Get Ready to SELL!

Monday, June 14, 2010
Noon to 1 p.m., Eastern time

Plan your marketing calendar for the balance of the year using data you’ve collected during the first half of the year on customer preference, popular buying trends and your particular client mix.