Live from the Web!
Educator, trainer and consultant Lisa Arnold shows you how to get the most from your spa and salon management software.

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Tools of the Trade

Monday, January 9, 2012
Noon to 1 p.m. Eastern time

Time to get familiar with the Tools no Spa or Salon can succeed without! Find out why you need to take full advantage of the information you have at your fingertips about your clients, services, retails sales and more!

The Front Desk: Your Growth Center

Monday, February 6, 2012
Noon to 1 p.m. Eastern time

Your Front Desk team needs to know the “numbers” if they are going to help you increase them. This webinar will explain the critical data upon which the success of your front desk, and your business, is determined. The class will walk through examples of ways your front desk can offer additional services and products to clients as well as how to turn a call-in into a scheduled appointment.

1st Quarter Employee Reviews: Leprechaun Software

Monday, March 5, 2012
Noon – 1:00 p.m. EST

Leprechaun software has several reports which give you an accurate picture of how each member of your team is contributing to the success of your salon or spa. This class shows you how to interpret those reports and apply their information and analysis to the review process.

1st Quarter Employee Reviews: ClienTrak! Software

Monday, March 12, 2012
Noon – 1:00 p.m. Eastern time

ClienTrak! software has several reports which give you an accurate picture of how each member of your team is contributing to the success of your salon or spa. This class shows you how to interpret those reports and apply their information and analysis to the review process.